Complete the "Guarantee and Issue" form by providing all the necessary information. Our dedicated Operations team will promptly work on resolving the problem and aim to have it resolved within three business days.
We have strict quality guidelines in place as part of our quality guarantee program to ensure the highest level of customer satisfaction. If your container does not meet our quality standards, we will resolve this issue for you promptly. If you experience any problems with the delivery or delivery times, we would be happy to work with you to explore a solution.
To ensure that we can effectively review your request, please provide all necessary information and upload any relevant documentation, such as photos or videos, using this form. Once you have submitted the form, our Operations team will promptly begin addressing your concerns. We aim to provide a solution within 3 working days, and if we have any additional questions, we will reach out to you using the contact information you have provided."