How to reach our customer service?
We're available by phone on weekdays from 8:00 AM to 8:00 PM EST.
How can I contact support?
You can reach us by chat, phone, contact form, or email. Our chatbot Shippy is available 24/7 for an immediate response. Live phone support is available Monday to Friday, 8am – 8pm EST at 888-489-7585. Email and contact form submissions receive a response within 2 business days.
Chat
Our chatbot, Shippy, is available around the clock via the chat widget on our website. Simply type your question to receive an immediate response. If Shippy can't resolve your issue, you can request to be connected to a live agent during phone support hours.
Phone
To speak with a live agent, call us Monday to Friday, 8am – 8pm EST at 888-489-7585. Please note that hours are subject to change — always verify current availability on our website before calling.
Fill out our contact form
Submit your questions via our contact form. Estimated response time: within 2 business days.
Send an email
Email us at info.usa@eveoncontainers.com. Estimated response time: within 2 business days.