How to reach our customer service?
We're available by phone on weekdays from 8:00 AM to 8:00 PM EST.
How can I contact support?
You can reach us by chat, phone, contact form, or email. Our chatbot Shippy is available 24/7 for an immediate response. Live phone support is available Monday to Friday, 8am – 8pm EST at 888-489-7585. Email and contact form submissions receive a response within 2 business days.
What contact options are available?
Chat
Our chatbot, Shippy, is available around the clock. Simply type your question to receive an immediate response.
Give us a call
To speak with a live agent, call us Monday to Friday, 8am – 8pm EST at 888-489-7585. Please note hours are subject to change — verify current availability on our website.
Fill out our contact form
Submit your questions via our contact form. Estimated response time: within 2 business days.
Send an email
Email us at info.usa@eveoncontainers.com. Estimated response time: within 2 business days.